Frequently Asked Questions

EHS (Environmental, Health, and Safety) platforms are systems that helps businesses capture, store, and analyze key safety and compliance data. They give teams an easy way to track workplace health and safety activity.

What EHS Software Helps You Manage

• Incidents and accidents
• Waste management
• Sustainability efforts
• Environmental impact
• Day-to-day safety processes

Why Businesses Use EHS Software

Many companies adopt EHS software to stay compliant with regulations—especially those working with hazardous materials or high-risk operations.

It also helps teams prepare for audits by giving them:

• Clear inspection benchmarks
• Organized, accurate records
• Faster access to required documentation

How EHS Software Supports Your Team

EHS platforms are powerful tools for safety and compliance teams across all industries. They help teams:

• Analyze risks using real data
• Identify trends and problem areas
• Implement corrective actions that improve safety and efficiency

With the right EHS software, organizations can build a safer workplace, reduce environmental impact, and strengthen overall operational performance.

Choosing the Right Health and Safety Platform

Health and safety platforms can be offered as:

• Standalone systems
• Part of a larger suite, such as QMS or ERP
• Included within broader supply chain or HR tools

Each option works, but the right choice depends on your organization’s goals and complexity.

What to Look For

A strong platform should be:

• Flexible — adapts to your current processes
• Scalable — grows with your organization
• Goal-aligned — supports the outcomes you want to achieve

Setting clear goals upfront helps you identify which solution truly understands your needs.

Why EHS Insight Stands Out

EHS Insight is built around the unique requirements of each business. Our platform is customizable, easy to manage, and designed to make compliance simpler—no matter the industry or size.

Our pricing structure is determined by two key factors:

• Firstly, it depends on the number of contacts or workers, contractors, etc. within your organization.
• Secondly, it varies based on the number of modules you choose to implement.  

In essence, our pricing is calculated by considering the total number of contacts across the selected modules for initial rollout. This approach allows us to tailor pricing to your organization's specific needs and scale. 

Why Businesses Use EHS Management Solutions

EHS management solutions help organizations improve environmental performance, support sustainability goals, and reduce workplace risks. They’re built to strengthen day-to-day safety operations while keeping teams aligned with regulatory requirements.

Key Benefits

• Better environmental performance
• Stronger sustainability efforts
• Reduced workplace hazards
• Centralized compliance management

Where EHS Systems Matter Most

EHS platforms are valuable in any industry, but they’re essential in sectors with heavy regulations and strict oversight. These include:

• Mining
• Manufacturing
• Oil and Gas

These industries face complex environmental and safety rules. EHS systems give them a unified way to manage compliance, control risks, and operate confidently.

Absolutely.

A study by Hobson & Company, a respected research firm specializing in ROI analysis, partnered with EHS Insight to answer this exact question.

What the Research Found

The study focused on the challenges organizations face in managing:

• Audits
• Incidents
• Compliance tasks

It measured how EHS Insight’s solutions help overcome these challenges—and the results were clear.

The ROI Impact

• 4-month payback period after upgrading to EHS Insight
• 267% return on investment in the first year

These findings show the real financial impact of investing in EHS Insight. It’s not only a smarter way to manage safety and compliance—it’s a profitable decision for long-term growth.

Absolutely nothing!

EHS Insight is a SaaS application running in the cloud and can be implemented without an IT department or any IT involvement.  

There are scenarios, however, where having IT involvement is critical to the successful implementation.

Such scenarios are, but not limited to:

• SSO Requirements
• Historical Data import 
• Integrations (flat file or using API) 

The level of IT involvement depends on your current EHS platform and whether you plan to migrate historical data into EHS Insight.

When IT Support Is Needed

• Exporting historical data from your existing system
  • Often delivered in CSV or raw data format
• Analyzing your current platform to understand data structure
• Mapping data into EHS Insight using our templates

When API Integration Comes Into Play

In some cases, IT may need to create integration scripts using our API.

This ensures:

• Accurate data transfer
• Clean structure alignment
• A smooth, interruption-free transition

What Ensures a Successful Migration?

Clear communication.

A strong partnership between your IT team and EHS Insight helps guarantee your platform replacement is seamless, accurate, and efficient.

Implementation Timeline

• Standard Support: 30–60 days
• Enterprise Support: 3–9 months

Implementation times vary because every customer’s setup, resources, and goals are different.

What Affects Your Timeline?

The biggest factor is your level of commitment and available resources—especially the involvement of:

• IT professionals
• Subject matter experts
• Safety, health, and environmental team members

When these roles are engaged early and consistently, the process moves much faster.

How Fast Can It Go?

With strong participation and clear priorities:

• Many customers finish in 60–90 days
• Some complete implementation in as little as one week

Why Some Projects Take Longer

Larger or more complex organizations often need more time—sometimes up to nine months or more.

This is because every implementation is customized to fit:

• Your processes
• Your data
• Your workflows
• Your internal requirements

The result is a tailored system that works the way your organization needs it to.

No.

There’s no software that needs to be installed on your end to run EHS Insight.

The platform is fully cloud-based, so your teams can access it from any modern browser without downloads, installs, or local maintenance.

Our system gives you flexible options for managing users, whether you prefer local control or centralized integration.

Local User Management

You can manage users directly in the platform—similar to working in a spreadsheet.

This includes:

• Adding users
• Editing user details
• Activating or deactivating accounts

Integration With External Systems

For organizations needing centralized control, the platform supports:

• Active Directory (AD)
• Payroll providers like ADP (via API integration)

These integrations make it easy to sync user credentials and payroll-related information across systems.

LDAP Support

If your organization uses LDAP, the platform can integrate seamlessly to support:

• Centralized directory management
• Streamlined authentication
• Unified user oversight

How We Support Data Uploads

EHS Insight provides hands-on help during implementation, including limited uploading of historical data—depending on the source and file format.

Your Role in Ongoing Data Management

To protect your data and maintain full control, we encourage customers to handle uploads themselves after the initial setup.

We’ve built the import process to be simple and user-friendly—as easy as 1-2-3—so your team can manage data securely and confidently moving forward.

What You Get With Enterprise Support

Choosing Enterprise Support gives you a fully hands-on, high-touch implementation experience.

Your Dedicated Team

You’ll work directly with:

• An Implementation Specialist
• A Customer Success Representative
• An Account Manager

Each one stays focused on tailoring the setup to your organization’s exact needs.

What’s Included

Your support team assists with every part of your configuration, including:

• Scripts
• Fields
• Forms
• Custom settings and more

It’s a true white-glove experience.

A Partnership Focused on Your Success

From kickoff to go-live, you’ll get step-by-step guidance, expert advice, and a smooth, efficient implementation that delivers on your requirements.

Enterprise Support ensures you always have a partner committed to your long-term success.

How Workflows Function in EHS Insight

Most forms in EHS Insight come with built-in workflows.

The workflow structure is fixed, but you can enable or disable specific steps to match your process.

How We Help You Customize

During onboarding, your EHS Insight specialist will walk you through every option.

They’ll help you choose the workflow settings that align best with your organization’s needs.

Do You Share Your Product Roadmap?

We don’t share proprietary details or a full 12-month roadmap.

What We Do Share

Our sales team provides high-level visibility into:

• Upcoming areas of focus
• Planned improvements
• How we’re evolving to support customer needs
• Our long-term ability to scale with your organization

We stay transparent about the direction we’re heading, even if we don’t disclose confidential specifics.

Our Commitment to Innovation

EHS Insight is continually improving.

We add new features based on:

• Market demands
• Customer feedback
• Changing industry requirements

Our goal is to ensure the platform grows with you—now and in the future.

Not yet.

This functionality isn’t currently supported, but both customers and prospects have requested it, and we’re actively evaluating it for future development.

How Our Pricing Model Works

Our core offering uses an à la carte structure.

You start with foundational access to corrective actions and add only the modules you need. This keeps your package flexible—and ensures you pay only for what you use.

Do You Offer Bundled Packages?

Not at this time.

We don’t currently offer preset bundles (like three- or five-module packs), though we recognize the value and may explore this in the future.

For now, you have full freedom to build a system that fits your exact requirements.

Do You Offer an Enterprise License Bundle?

Yes.

Our Enterprise license bundle is designed for companies that want predictable costs without worrying about added fees when new modules are introduced.

What the Bundle Includes

With the Enterprise bundle, you get:

• Access to all current modules
• Access to all future modules
• One simplified, cost-effective subscription
• Pricing protection tied to employee headcount, not module count

Why Companies Choose It

This all-inclusive option delivers:

• Significant savings
• Long-term cost stability
• A simple, worry-free subscription model

You get everything we offer—now and in the future—as long as you remain a subscriber.

What Enterprise Support Includes

Enterprise Support is designed for organizations that want a more hands-on, high-touch experience beyond a standard subscription.

Key Benefits

40 Hours of Onboarding

You get in-depth setup assistance to ensure your account is ready to use from day one and your rollout goes smoothly.

Dedicated Support Representatives

A team of experts works directly with you, providing guidance tailored to your processes, goals, and unique needs.

Ongoing Monthly Support

You receive four hours of support every month, giving you steady help for:

• Report requests
• Customizations
• Configuration questions
• Day-to-day needs

This level of service is ideal for customers who want continuous partnership and expert oversight.

Alternative: Rapid Success Package

If you don’t need ongoing support, the Rapid Success Package offers a one-time setup service.

After onboarding, your team can manage the system independently without monthly assistance.

Why Enterprise Support Costs More

The added cost reflects the depth of service:

• Personalized guidance
• Dedicated experts
• Extended onboarding
• Ongoing monthly help

It’s built to ensure you get maximum value from your investment and achieve your long-term goals with the platform.

• English
• Spanish

It depends on the course type:

• Simple course definitions: Yes, these can be edited.
• SCORM/AICC courses you create: Yes, you can edit your own SCORM or AICC content.
• MARCOM courses: No, MARCOM course content cannot be edited.

This gives you flexibility where possible, while keeping proprietary MARCOM content unchanged.

Can I Upload SCORM/AICC Content?

Yes.

If your subscription includes this capability, you can upload SCORM or AICC courses and make them available directly within EHS Insight.

How Often Are Safety Data Sheets (SDS) Updated?

We take SDS accuracy and compliance seriously. As part of our managed service, SDS updates occur at least every two years, aligning with industry best practices and regulatory expectations.

What If an SDS Needs Immediate Attention?

If you spot an SDS that needs an urgent update, let us know.

Our team will fast-track the revision to ensure the information stays accurate, current, and compliant.

This combination of scheduled reviews and rapid response keeps your SDS library reliable and up to date.

There’s no limit to the number of attachments you can add to a form.

The only restriction is that each individual file must be under 100MB.

This gives you plenty of flexibility while keeping uploads fast and reliable.

Not officially—but you can use all the examples included in our trial environment.

We can make these examples available to customers so they can modify and customize them to fit their organization’s needs.

Yes.

You can set reminders for all upcoming training assignments, including annual schedules.

Whether your plan includes:

• One course per month
• Three courses per quarter
• Or a full year mapped out in advance

You can organize everything at the start of the year.

Using the calendar tools, you can schedule assignments and reminders to stay on track with your annual training plan.