Privacy Policy

Last modified: September 9, 2015


At StarTex Software LLC (“StarTex Software,” “we,” or us, as appropriate), we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by StarTex Software or its subsidiaries or affiliated companies (collectively, the “Products and Services”), and it sets out how we collect, use and protect your Personal Information (as defined below) and non-personally identifiable information collected through the Products and Services.


For purposes of this Privacy Policy, “Personal Information” means (1) a first name or a first initial and last name, (2) an email address, (3) a physical or postal address, (4) a telephone number, and (5) any other information that is unique to an individual, including information that can be used to uniquely identify, distinguish or trace an individual’s identity.  Anything that is not Personal Information is “non-personally identifiable information.”


Please read this Privacy Policy before using the Products and Services or submitting any Personal Information.  By using the Products and Services, you are accepting the practices described in this Privacy Policy with respect to the collection and use of your Personal Information.  If you do not agree with the terms of this Privacy Policy, you should immediately cease use of the Products and Services.


Personal Information we collect and how we use it


In order to provide our full range of Products and Services, we may request you to submit certain Personal Information.  We do not collect any Personal Information about you through the Products and Services unless you choose to provide it to us voluntarily; however, some parts or all of the Products and Services may be more difficult or impossible to use if you choose not to disclose Personal Information.  For example, when you sign up for a EHS Insight® or other Product and Service or promotion that requires registration, we ask you for certain Personal Information (such as your name, email address, company name, title and an account password). For certain Products and Services, such as our the non-free EHS Insight® programs, we also request credit card or other payment account information that we maintain in encrypted form on secure servers.


If you do provide us with Personal Information, StarTex Software only processes this Personal Information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific Products and Services. Such purposes include:


Providing our Products and Services, including the display of customized content;
  • Auditing, research and analysis in order to maintain, protect and improve our Products and Services;
  • Ensuring the technical functioning of our network;
  • Protecting the rights or property of StarTex Software or our users;
  • Developing new Products and Services; and
  • Administering or helping us to develop and improve our Products and Services, including but not limited to combining the Personal Information you submit under your account with information from other Products and Services or third parties in order to provide you with a better experience and to improve the quality of our Products and Services.


We do not knowingly collect Personal Information from anyone under 13 years old. If you are under 18 years old, you may use our website only with the permission and involvement of your parent(s) or guardian.


You can find more information about how we process Personal Information by referring to the supplementary privacy notices for particular Products and Services.


Sharing of Personal Information


StarTex Software only shares Personal Information with other companies or individuals outside of StarTex Software in the following limited circumstances:


  • We have your consent. We require opt-in consent for the sharing of any sensitive Personal Information.
  • We provide such Personal Information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing Personal Information on our behalf.
  • In connection with a merger, acquisition, or any form of sale of some or all of our assets.
  • We have a good faith belief that access, use, preservation or disclosure of such Personal Information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of StarTex Software, its users or the public as required or permitted by law.


We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who logged a certain type of incident in a given time period, for example, or how many users include a given KPI on their dashboard. Such information does not identify you individually.


Please contact us at through our website or at the address below for any additional questions about the management or use of Personal Information.


Collection of Non-Personally Identifiable Information


We intend to continue improving the content and function of our Products and Services. As such, in addition to Personal Information provided to us as identified above, we also collect certain non-personally identifiable information.  For example, our web servers automatically identify computers by their IP addresses, and we use certain tracking technologies (such as cookies), as both are further described below. StarTex Software and each of our service providers may use this non-personally identifiable information to analyze trends, administer our website or our Products and Services, track users’ movement and gather broad demographic information for aggregate use. We will not link these IP addresses to Personal Information.


Cookies – When you visit the EHS Insight® website, we send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our Products and Services, including for storing user preferences, improving search results and tracking your interactions with the website.  Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, many EHS Insight® features and features of other StarTex Software services may not function properly if your cookies are disabled. Personal Information cannot be collected via cookies and other tracking technology; however, if you previously provided Personal Information, cookies may be tied to such information.  Our website does not respond to “Do-Not-Track signals” from browsers.


Log information– When you access StarTex Software services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.


Location data – StarTex Software offers location-enabled services, such as GPS coordinates for incident reporting. If you use those services, StarTex Software may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).


Links – StarTex Software may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of the user experience presented by our applications.  Please note that when you click on one of these links, you are entering another website for which StarTex Software has no responsibility in the way information collected by such third party websites is treated or otherwise handled. We do not endorse any of such websites or pages, the services or products described or offered on such websites or pages, or any of the content contained on those websites and pages. We encourage you to read the privacy policies on all such sites as their privacy policies and practices may be different than ours.


Choices for Personal Information


If we intend to use your Personal Information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.


Information security


While we will take reasonable security measures to protect your Personal Information, no transmission of data over the Internet can be guaranteed to be 100% secure.  As a result, given the electronic nature of the Internet, by using our Products and Services, you accept the inherent risks in doing so, including, but not limited to, the security risks of interception, unauthorized access, the risks of corruption and the risks of viruses or other harmful devices.


Accessing and updating Personal Information


When you use StarTex Software Products and Services, we make good faith efforts to provide you with access to your Personal Information and either to correct this information if it is inaccurate or to delete such information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information.




StarTex Software regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or StarTex Software’s treatment of your Personal Information by contacting us through this web site or by writing to us at:


Privacy Matters
c/o StarTex Software LLC
840 W Sam Houston Pkwy N, Suite 250
Houston, TX 77024


When we receive formal written complaints at this address, it is StarTex Software’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of Personal Information that cannot be resolved between StarTex Software and an individual.


Changes to this Privacy Policy


Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).


Contact information


If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at

Privacy Matters
c/o StarTex Software LLC
840 W Sam Houston Pkwy N, Suite 250
Houston, TX 77024