EHS Insight
versus Benchmark Gensuite

The EHS software you choose isn’t just important—it’s mission-critical. Compliance, incident reporting, audits, inspections—these aren’t areas where you can afford compromises.

While both EHS Insight and Benchmark Gensuite are recognized names in the industry, the similarities stop at name recognition. On every front that matters—cost, user experience, module depth, customer support, and speed of implementation—EHS Insight comes out ahead.

This side-by-side comparison reveals exactly how and why EHS Insight delivers more power, more flexibility, and more value. If you’re looking for an EHS platform that’s modern, intuitive, and doesn’t require long onboarding cycles or premium-priced customization, there’s no question: EHS Insight wins.

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Key Features Comparison

Both EHS Insight and Benchmark Gensuite offer core EHS management features, but EHS Insight delivers a more comprehensive, scalable, and customizable solution for organizations of all sizes.

Usability & User Interface

training module

EHS Insight

The EHS Insight platform is designed with user-friendliness in mind, while also offering advanced functionality. Whether you’re on the desktop or mobile app, the interface is intuitive and highly customizable to meet the specific needs of your organization.

It features a clean layout with easily navigable menus, and custom workflows can be set up to mirror your business processes, making it adaptable for businesses of all sizes.

Benchmark Gensuite

Benchmark Gensuite offers a wide range of features, but the user interface can feel dated and overly complex. While it has capabilities for large enterprises, setting up or modifying workflows often requires more time and support.

Customization is possible, but not as seamless or intuitive, which may hinder agility for fast-moving teams or growing businesses.

Customization & Flexibility

customize-platform-ehs-insight

EHS Insight

Customization is one of EHS Insight’s strongest suits. Users can tailor forms, inspections, safety reports, and incident reports to fit their specific needs. This flexibility makes it ideal for businesses with complex EHS requirements.

EHS Insight allows businesses to customize workflows and integrate various EHS modules to create a solution that fits their operations, making it easy to scale as your organization grows.

Benchmark Gensuite

Benchmark Gensuite offers customization, but it often requires extensive setup and vendor involvement. Many configuration changes must go through their support or professional services team, which can slow down implementation or future adjustments.

While the system can handle complexity, that flexibility often comes with a higher price tag and longer timelines—making it harder to move quickly or adapt on the fly.

 

Mobile App Functionality

mobile-app-offline-capabilities-ehs-insight

EHS Insight

The EHS Insight mobile app offers a comprehensive solution for managing EHS tasks while on the go. It allows users to access reports, perform safety inspections, and even submit incident reports from anywhere.

Offline capability is a major advantage of the EHS Insight mobile app, enabling users to continue working in areas with poor connectivity. Once the device reconnects to the internet, data syncs automatically, ensuring no work is lost.

Real-time notifications, task assignments, and reminders keep teams on track and ensure nothing slips through the cracks.

Benchmark Gensuite

Benchmark Gensuite offers mobile access, but functionality can be limited compared to the desktop version. Some features require a network connection, and offline capabilities may not cover all modules.

The user experience isn’t always consistent across devices, and customizing mobile workflows often requires additional configuration. For teams that rely heavily on mobile in the field, this could mean added friction and missed opportunities to capture critical data in real time.

Customer Support

G2-EnvironmentalHealthandSafety_BestSupport_Enterprise_QualityOfSupport copy 2

EHS Insight

EHS Insight offers exceptional customer support, including live chat, email support, and dedicated account managers. They provide extensive training materials and resources, ensuring that users can get the most out of the platform.

With a focus on customer satisfaction, EHS Insight is known for its responsive and knowledgeable support team that works closely with clients to solve issues quickly.

Benchmark Gensuite

Benchmark Gensuite provides support, but users often report longer response times and less direct access to knowledgeable product experts. Many support requests are routed through layered ticketing systems, and premium support typically comes at an additional cost. For companies that value fast answers and a hands-on partner, this can slow down progress and add frustration.

training module

EHS Insight

The EHS Insight platform is designed with user-friendliness in mind, while also offering advanced functionality. Whether you’re on the desktop or mobile app, the interface is intuitive and highly customizable to meet the specific needs of your organization.

It features a clean layout with easily navigable menus, and custom workflows can be set up to mirror your business processes, making it adaptable for businesses of all sizes.

Benchmark Gensuite

Benchmark Gensuite offers a wide range of features, but the user interface can feel dated and overly complex. While it has capabilities for large enterprises, setting up or modifying workflows often requires more time and support.

Customization is possible, but not as seamless or intuitive, which may hinder agility for fast-moving teams or growing businesses.

customize-platform-ehs-insight

EHS Insight

Customization is one of EHS Insight’s strongest suits. Users can tailor forms, inspections, safety reports, and incident reports to fit their specific needs. This flexibility makes it ideal for businesses with complex EHS requirements.

EHS Insight allows businesses to customize workflows and integrate various EHS modules to create a solution that fits their operations, making it easy to scale as your organization grows.

Benchmark Gensuite

Benchmark Gensuite offers customization, but it often requires extensive setup and vendor involvement. Many configuration changes must go through their support or professional services team, which can slow down implementation or future adjustments.

While the system can handle complexity, that flexibility often comes with a higher price tag and longer timelines—making it harder to move quickly or adapt on the fly.

 

mobile-app-offline-capabilities-ehs-insight

EHS Insight

The EHS Insight mobile app offers a comprehensive solution for managing EHS tasks while on the go. It allows users to access reports, perform safety inspections, and even submit incident reports from anywhere.

Offline capability is a major advantage of the EHS Insight mobile app, enabling users to continue working in areas with poor connectivity. Once the device reconnects to the internet, data syncs automatically, ensuring no work is lost.

Real-time notifications, task assignments, and reminders keep teams on track and ensure nothing slips through the cracks.

Benchmark Gensuite

Benchmark Gensuite offers mobile access, but functionality can be limited compared to the desktop version. Some features require a network connection, and offline capabilities may not cover all modules.

The user experience isn’t always consistent across devices, and customizing mobile workflows often requires additional configuration. For teams that rely heavily on mobile in the field, this could mean added friction and missed opportunities to capture critical data in real time.

G2-EnvironmentalHealthandSafety_BestSupport_Enterprise_QualityOfSupport copy 2

EHS Insight

EHS Insight offers exceptional customer support, including live chat, email support, and dedicated account managers. They provide extensive training materials and resources, ensuring that users can get the most out of the platform.

With a focus on customer satisfaction, EHS Insight is known for its responsive and knowledgeable support team that works closely with clients to solve issues quickly.

Benchmark Gensuite

Benchmark Gensuite provides support, but users often report longer response times and less direct access to knowledgeable product experts. Many support requests are routed through layered ticketing systems, and premium support typically comes at an additional cost. For companies that value fast answers and a hands-on partner, this can slow down progress and add frustration.

Head-to-Head: Why EHS Insight Wins

  • EHS Insight

  • Benchmark Gensuite

EHS Insight

Benchmark Gensuite

Customization Highly customizable for forms, reports, inspections Limited customization options
Mobile App Fully functional, offline capabilities, real-time alerts Basic functionality with limited offline capabilities
Incident Reporting In-depth reporting with photos and categorization, offline access Basic reporting with limited customization
Safety Inspections Highly customizable safety audits and inspections Basic inspections with fewer customization options
Compliance Tracking

Advanced compliance tracking and reporting capabilities

Limited compliance tracking, less detailed reports

User Interface User-friendly and intuitive, with extensive functionality Simple, but less intuitive and limited for complex operations
Customer Support Exceptional support with live chat and dedicated managers Inconsistent support, slower response times
Offline Functionality Strong offline functionality with seamless syncing Offline functionality available but less reliable
AI Copilot AI capabilities designed to enhance safety First to market, but without the same capabilities as EHS Insight

"One of the key reasons we chose EHS Insight is because it is out-of-the-box with the ability to put internal customization points in it."

“EHS allows the freedom to make changes. If we need to make an audit or change a report, the others charge for it on top of the subscription. We want to have an annual fee and want to be able to budget for that annual fee not an annual fee PLUS.”

Why Others Choose
EHS Insight

EHS Insight Copilot: AI Capabilities Designed To Enhance Safety

EHS Insight introduces groundbreaking AI integration to enhance data quality, identify SIF precursors, and streamline data analysis processes for EHS professionals.

Learn More

Why Choose EHS Insight?

While Benchmark Gensuite provides a broad set of features, EHS Insight stands out as the better choice for organizations that need a more agile, customizable, and scalable EHS management solution. From industry-leading offline capabilities to advanced workflow customization and powerful reporting tools, EHS Insight is built to handle complex EHS requirements without unnecessary overhead.

If you’re looking for a platform that scales with your business, delivers actionable insights, and backs it all up with responsive, world-class support, EHS Insight is the smarter choice for your EHS management needs.

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